Payment Policy
Payment Policy
About Credit/Debit Card
To keep customer expectations clear about about credit/debit card, we apply this requirement: all store prices and card transactions are presented in USD unless checkout expressly states otherwise.
For dependable guidance on about credit/debit card, the controlling expectation is that we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The methods actually available for an order are displayed securely at checkout.
Card Authorization and Payment Security
When considering card authorization and payment security, our established approach is that payment information is encrypted and processed by Shopify and authorized payment providers. melin does not retain full card numbers or card security codes.
To make our requirements clear for card authorization and payment security, our operating standard is that a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.
Billing Accuracy, Taxes, and Credits
As part of our standards for billing accuracy, taxes, and credits, the applicable standard is that customers are responsible for providing accurate billing and contact information. Taxes are assessed and collected whenever applicable law requires them.
To keep customer expectations clear about billing accuracy, taxes, and credits, our established approach is that approved refunds are returned to the original payment method within 5–10 business days after return receipt, inspection, and approval. Financial institutions can take additional time to post under the financial institution's procedures.
How to Reach Us
For dependable guidance on how to reach us, our established approach is that payment questions may be sent to support@melinhollow.shop or 512-500-0902 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).
Merchant Identification
Business name: melin
Trade name: melin
Email: support@melinhollow.shop
Phone: 512-500-0902
Physical address: 1843 Ashton Ln, Marion VA 24354, United States