Shipping Policy

United States Shipping

For customer confidence in united states shipping, this policy confirms that melin ships only within the United States. Standard shipping is free for every U.S. order.

For an accurate overview of united states shipping, our established approach is that orders are normally processed within 1–2 business days, excluding weekends and U.S. public holidays. Estimated carrier transit after dispatch is 4–6 business days.

Delivery Issues

When considering delivery issues, the requirement is as follows: customers must provide a complete delivery address. Contact support@melinhollow.shop promptly about an address correction; changes cannot be guaranteed after fulfillment starts.

To make our requirements clear for delivery issues, the following rule applies: if tracking shows a delivery problem or an order arrives damaged, incomplete, or incorrect, contact melin. The merchant pays approved return shipping for both quality issues and no-reason returns.

Taxes

For transparency around taxes, this policy confirms that applicable taxes are collected as required by law.

Contact

To keep customer expectations clear about contact, the controlling expectation is that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Email support@melinhollow.shop or call 512-500-0902.

Tracking

To keep customer expectations clear about tracking, the following rule applies: a tracking number is provided when the order ships and is sent using the contact information supplied at checkout.

Merchant Information

Business name: melin

Trade name: melin

Email: support@melinhollow.shop

Phone: 512-500-0902

Physical address: 1843 Ashton Ln, Marion VA 24354, United States